interview techniques and improving staff selection

How to avoid the bad appointment:

• What are we really looking for?
• What sort of interview should it be?

 

There will be an opportunity to practise different techniques.

• Stages of recruitment and selection
• Designing and preparing the documentation
• Attracting candidates
• Short-listing
• Contracts of employment

 

 

If a group of practice managers would like to commission this, please contact Simon Richards on 01656 863555.

succeeding with difficult people

The aim of the workshop is to provide delegates with the skills to deal with difficult people in the workplace. These may be patients, colleagues or other people they meet in work situations.