bullying
awareness
(a one-day
workshop for staff)
It is inherent in the way individuals in the
workplace interact that a certain amount of 'banter' and even more 'robust'
exchanges are a natural part of workplace lore. Occasionally this gets out of
hand and causes harm where none was intended. On the other hand, bullying does
occur, it is a common phenomenon and one which employers have to take very
seriously. One way to avoid or at least minimise the risk in both cases is to
make bullying and harassment open topics of conversation in organisations. This
seminar style day is designed to raise awareness and suggest ways that staff
can help reduce the incidence of bullying - real and perceived - and what to do
if they think a colleague needs help or support.
Objectives
.
Raise
Awareness of bullying at work
.
Spot
the risk factors in bullying and harassment
.
Understand
how their behaviour might unwittingly contribute
.
Discuss
ideas for minimising bullying and harassment
.
Identify
the patterns of behaviour that cause accusations of bullying
.
Know
how to proceed if they witness bullying
.
Know
what to do if they think they may have bullied another
Course
Content
Introduction
and expectations
Bullying and harassment defined
The legal and Health and Safety issues
It may be 'just talk' to you.
Prejudice and tolerance
Common forms of denial
Emotions and coping
Anger and conflict
Pressure of work and bullying
Stress and its affects
Communication styles
Assertiveness versus aggression
Recognising the signs of bullying
Early, effective action
What to do if you are a witness
Keeping your employer informed
Avoiding recrimination
Additional resources